---
title: Check Garmin Device Firmware
description: We'll walk you through how to check the software version of your Garmin wearable device, which can be useful for Labfront troubleshooting purpose.
---
[Skip to content](https://help.labfront.com/check-garmin-software-version#main-content)
[Contact Support](https://help.labfront.com/kb-tickets/new?hsLang=en)
[](https://www.labfront.com)
- [Sign In](https://app.labfront.com/)
- [Back to Website](https://www.labfront.com/)
Open main navigation
Close main navigation
- [Sign In](https://app.labfront.com/)
- [Back to Website](https://www.labfront.com/)
- [Contact Support](https://help.labfront.com/kb-tickets/new)
How can we help you?
- There are no suggestions because the search field is empty.
1. [Help Center](https://help.labfront.com/?hsLang=en)
2. [Garmin](https://help.labfront.com/garmin?hsLang=en)
3. [Using Device](https://help.labfront.com/garmin?hsLang=en#using-device)
# Check Garmin Device Firmware
## We'll walk you through how to check the firmware (software) version of your Garmin device, which can be useful for troubleshooting purposes during a Labfront project.
---
This article will show you how to check for the software version number of Labfront's most commonly used Garmin devices, and where you can find the information for other devices.
The firmware version can be checked in two ways:
1. [Directly on the device](https://help.labfront.com/check-garmin-software-version#check-firmare-device) *or*
2. [Researchers can view the firmware details of connected devices through the Labfront platform](https://help.labfront.com/check-garmin-software-version#check-firmware-dashboard)
---
### Why should researchers check the Garmin device firmware?
The firmware version of a Garmin device is crucial for data collection and troubleshooting. Firmware is embedded software that controls a device's hardware.
Updating the firmware on all devices before data collection is essential, as it ensures stability, security fixes, and access to the latest features (e.g., new data types).
Occasionally, if an issue is encountered with your Garmin device, you may be asked about its *firmware* or software version number.
##### Firmware Guide
🤔 Not sure if the firmware is the latest version available? [This article](https://help.labfront.com/garmin-firmware-version-guide-for-supported-devices?hsLang=en) shows how you can check.
---
### Check Garmin firmware via device
To check the firmware of your device:
| #### vivosmart 5  | 1. Hold the touchscreen to view the menu 2\. Select  \>  3. Select **Software** \> **SW Version** |
| --- | --- |
| #### Venu 3  | 1. From the watch face, hold  (the bottom button). 2\. Navigate to **Settings **  \> **System** \> **About** 3\. The **About** section displays information about your device, including the current Software or Firmware Version installed on your Venu 3. |
| #### Vivoactive 5  | 1. From the watch face, hold  (the bottom button). 2\. Navigate to **Settings **  \> **System** \> **About** 3\. The **About** section displays information about your device, including the current Software or Firmware Version installed on your Vivoactive 5. |
For other Garmin devices, please visit [support.garmin.com](https://support.garmin.com)
##### **⌚ Update your device**
If you need to update your Garmin device, [follow these instructions](https://help.labfront.com/update-garmin-device?hsLang=en).
---
### Check firmware via Labfront dashboard
Researchers can also check the firmware version of connected devices through the Labfront platform. This is often useful when troubleshooting participants' issues.
#### Participants tab
1. Log into [Labfront.](https://app.labfront.com)
2. Click the **Participants** tab.
3. Look at the **Device Type** column. The firmware will be in brackets next to the name of the device. *Example: Venu3 (1210). *
You can then check this against the latest version through the Garmin website using [this guide](https://help.labfront.com/garmin-firmware-version-guide-for-supported-devices?hsLang=en).
.png?width=670&height=419&name=HC_Participants_Firmware-Version%20(1).png)
#### Adherence Tab
1. Log into [Labfront.](https://app.labfront.com)
2. Click the **Adherence** tab.
3. Click on a participant's data to view their details.
4. Look at the **Device Firmware** information next to the device information. You can then check this against the latest version through the Garmin website using [this guide](https://help.labfront.com/garmin-firmware-version-guide-for-supported-devices?hsLang=en).
**⌚ Update your device**
If you need to update your Garmin device, [follow these instructions](https://help.labfront.com/update-garmin-device?hsLang=en).
---
### ⚠️ Having trouble with your Garmin device?
**Some recommend reading:**
- [Garmin Troubleshooting](https://help.labfront.com/labfront-garmin-troubleshooting?hsLang=en)
- [Reboot Garmin Device](https://help.labfront.com/reboot-garmin-device?hsLang=en)
- [Using Garmin FAQs](https://help.labfront.com/garmin-devices-faqs?hsLang=en)
- [Reset Garmin Device Settings and Delete Data](https://help.labfront.com/reset-garmin-device-settings?hsLang=en)
- [Unpair/Remove Your Garmin Device](https://help.labfront.com/unpair-garmin-device?hsLang=en)
- [Getting Started](https://help.labfront.com/getting-started?hsLang=en#main-content)
- [Getting Started FAQs](https://help.labfront.com/getting-started?hsLang=en#getting-started-faqs)
- [Getting Started with Labfront Guide for Researchers](https://help.labfront.com/getting-started?hsLang=en#getting-started-with-labfront-guide-for-researchers)
- [Using Labfront](https://help.labfront.com/using-labfront?hsLang=en#main-content)
- [Project Creation, Setup and Edits](https://help.labfront.com/using-labfront?hsLang=en#project-creation-setup-and-edits)
- [Workspace](https://help.labfront.com/using-labfront?hsLang=en#workspace)
- [Participant Management](https://help.labfront.com/using-labfront?hsLang=en#participant-management)
- [Participant App](https://help.labfront.com/using-labfront?hsLang=en#participant-app)
- [Users and Accounts](https://help.labfront.com/using-labfront?hsLang=en#users-and-accounts)
- [Participant Experience](https://help.labfront.com/using-labfront?hsLang=en#participant-experience)
- [Garmin](https://help.labfront.com/garmin?hsLang=en#main-content)
- [General](https://help.labfront.com/garmin?hsLang=en#general)
- [Using Device](https://help.labfront.com/garmin?hsLang=en#using-device)
- [Movesense](https://help.labfront.com/movesense?hsLang=en#main-content)
- [General](https://help.labfront.com/movesense?hsLang=en#general)
- [Using Device](https://help.labfront.com/movesense?hsLang=en#using-device)
- [Data](https://help.labfront.com/movesense?hsLang=en#data)
- [Dexcom](https://help.labfront.com/dexcom?hsLang=en)
- [Data Metrics and Analysis](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#main-content)
- [Data Management](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#data-management)
- [Data Metrics](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#data-metrics)
- [Data Analytics](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#data-analytics)
- [Analytics Reports](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#analytics-reports)
- [Pricing, Plans and Payment](https://help.labfront.com/pricing-plans-and-payment?hsLang=en)
- [Legal and Security](https://help.labfront.com/legal-and-security?hsLang=en)
- [Participant Resources](https://help.labfront.com/participant-resources?hsLang=en#main-content)
- [Participant Guides](https://help.labfront.com/participant-resources?hsLang=en#participant-guides)
- [Supporting Resources](https://help.labfront.com/supporting-resources?hsLang=en#main-content)
- [Grants, Funding and IRB Applications](https://help.labfront.com/supporting-resources?hsLang=en#grants-funding-and-irb-applications)
[](https://www.labfront.com)
Boston, MA, USA
[mailto:support@labfront.com](mailto:support@labfront.com)
Copyright © 2026, Labfront