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Connect Participants to Your Project

Once your app is published, you can add participants to your project and start capturing data.


We'll cover:

  • How to add participants to your project
  • Invite codes (including how to regenerate them)
  • Participant management FAQs

Connecting Participants to Project

1. To add Participants to your project, go to the Participants tab in your workspace and click the Add Participant button.  

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2.  Enter a Participant ID, using a unique and anonymous identifier. You'll also have the option to add Notes. Notes could include phone type (Android / iOS), or a remark if the participant needs extra assistance.

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Note

Please do not use personally identifiable information to identify each of your participants.  This should be an identifier that only you as a researcher can use to uniquely identify each participant.  

 

3. A unique 6-character Invite Code will automatically be generated for each participant to access the app you created. Distribute this invite code to the participant via email, text message, etc. Each participant must enter the code into the Labfront Companion app to connect them to your project. Once they do so, their Status will update from Not Yet Joined to Joined.

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If a participant signs out of the application you can generate new codes by selecting Regenerate.
 
Note

Each participant requires their own unique Labfront account (slot), even if sharing a device. Reusing accounts can lead to data being overwritten or mixed. 

You can view your available participant slots at the top of your dashboard. Tester accounts support up to 5 participants. To add more, upgrade to a Basic or Advanced Account.  Contact support@labfront.com and we'll be happy to help.

 
4.  Ask participants to follow the steps below to join your project:
  • Download the Labfront Companion app, available for download on Android and iOS
  • Enter their Invite Code on the Labfront app
  • Follow the app instructions to set up their wearable device

The participant's experience of setting up the device will vary according to your study protocol.

Learn more about Onboarding Participants ➝


Participant Management FAQs

How often do participants need to open the Labfront Companion app?

We recommend opening the Labfront Companion app at least once per day to sync participant data.
 

Can I monitor participants to see if participants are collecting data and completing tasks?

Yes, the Adherence tab of the Dashboard enables you to see if participants are collecting data and have completed tasks. You can also view a 7-day summary on the Overview page.
 

How do I communicate with participants? 

We recommend using Labfront's notifications feature to communicate with participants. 
 

Can I reuse a participant account (slot) for different users?  

No, once data collection is complete, that participant account should not be reused. Create a new Labfront participant account for each participant to keep data separate. Sharing accounts can cause data to be mixed or unreliable. 

To avoid these issues, the best practice is:

  • Create a new Labfront participant account for each new participant.
  • Connect the participant’s Garmin Connect account to that new Labfront account.
  • Re-use the Garmin device if needed (after resetting it), but never re-use a participant account.
 

My participant's invite code isn't working. What should I do?

You can click Regenerate on the Participants tab of the Dashboard. View this image to see where to find it.