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      Current Labfront Companion App Versions and Compatibility Requirements

      The article outlines the latest versions of the Labfront Companion App for both iOS and Android and details the compatibility requirements for each platform

      In this article:

      Current app versions

      Compatibility requirements

      Current app versions

      Keeping the Labfront Companion App up-to-date can help keep things running smoothly. Here is how to check the latest app versions:

      Apple (iOS)

      To check the latest version of iOS, go here (Check the What's New section where it has version history). 

      Android

      To check the latest version of Android, go here (Check the About this App section).

       

      💡 Pro Tip

      Researchers can see if participants are using the latest version of the app by checking the Participants or Adherence pages. This can be useful to check if a participant is reporting problems with the app. 

      Compatibility requirements

      The Labfront Companion app can be installed on an Android or iOS device. To ensure compatibility, devices need to meet the following minimum requirements:

      Apple iOS

      • iOS 14.1 or higher

      • Compatible with iPhone, iPod touch

      • For best performance, we recommend:

        • Device released within last 4 years

      Android

      • 8.0 Android Operating System or higher

      • Compatible with phones and tablets

      • Android device must natively support Google Play Store

      • For best performance, we recommend:

        • Android 10 or newer

        • Device released within the last 4 years

      Note:
      Some Android devices, such as Huawei, OnePlus, Xiaomi and Samsung have default settings in place that may affect the functionality of the Labfront Companion app. We suggest checking your system settings to see if there is a battery/performance optimization whitelist. If so, then please add Labfront Companion to the list. Learn more here.

       

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