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      Guide for Participant Onboarding Using Garmin Connect and Labfront Companion

      This document walks participants through the necessary steps to onboard and collect physiological data.

       

      This document is for participants collecting data from both the Garmin Connect and Labfront Companion apps.

      Step 1: Download the Garmin Connect app 

      Download the Garmin Connect app image 72 on Android or iOS .

      Open the app and click Create Account. You'll need to register your Garmin account to an active email address, as well as provide a unique Garmin account password (The researcher may provide one for you)

       

      iOS Users

      You'll need to re-enter your Garmin account password once when setting up your Labfront app in a few minutes, so please keep your Garmin password handy.

       

      Step 2: Pair your Garmin Smartwatch with Garmin Connect

      Follow the step-by-step instructions clearly laid out in the Garmin Connect app to pair your device. 


      For pairing success, make sure your smartwatch:

      • Has battery life
      • Has Bluetooth pairing mode on (your phone must also have Bluetooth enabled)
      • Is physically near your phone


      Step 3: Download the Labfront Companion App

      Download the Labfront Companion app Group 2395 an Android or iOS .

      Enter the 6-character invite code given to you by the researcher, then click Get Started.

      You'll land on a confirmation screen ensuring you have entered into the correct study, as well as a consent form.


      Labfront Sign-In (1)

       

      ⚠️ Important Note
      Some Android devices, such as Huawei, OnePlus, Xiaomi and Samsung have default settings in place that may affect the functionality of the Labfront Companion app. We suggest checking your system settings to see if there is a battery/performance optimization whitelist. If so, then please add Labfront Companion to the list. Learn how here.

      Step 4: Link your Garmin App with your Labfront App  

      Once you've signed your consent form, you will be brought to the official project home screen.

      In order for the Labfront app to pull all the data from the smartwatch, it must be connected to the Garmin App.

      Click the Set Up Your Device button and follow the steps provided on the Labfront app. 

       

      Connecting to Garmin Connect

      Don't forget, you must give the Garmin App permission to connect to the Labfront app

        • iOS users, you'll need to re-enter your Garmin Connect account email and password.
        • Android users, all you need to do is Agree. 

      Garmin Permission (1)

      And finally, link the Garmin device to your project.

      Sync

       

      Success! You're all set 🎉.

      Now that the setup process is complete, be sure to open the Garmin Connect and Labfront Companion apps regularly (depending on the instructions from your researcher).

       

      Note

      When syncing Labfront Companion, you should let it sync in the foreground and wait until you see that all of the data has been uploaded.

      Learn more about syncing data→

       

      Related

      How to Sync and Upload Data

      How to Complete Tasks

      Participant App Troubleshooting

      Garmin Troubleshooting