---
title: Pricing, Plans and Payment FAQs
description: This document covers our most frequently asked questions about Labfront's pricing, plans and payment, including discounts on Garmin devices.
---
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2. [Pricing, Plans and Payment](https://help.labfront.com/pricing-plans-and-payment?hsLang=en)
# Pricing, Plans and Payment FAQs
## Frequently asked questions about pricing, plans and payment.
---
Browse by topic:
- [Plans and Pricing](https://help.labfront.com/pricing-plans-and-payment-1#plans)
- [Participants & Overages](https://help.labfront.com/pricing-plans-and-payment-1#participants)
- [Analytics Packages (HRV & Actigraphy)](https://help.labfront.com/pricing-plans-and-payment-1#analytics)
- [Hardware & Devices](https://help.labfront.com/pricing-plans-and-payment-1#hardware)
- [Institutional Purchasing](https://help.labfront.com/pricing-plans-and-payment-1#institutional)
---
### Plans and Pricing
#### **What are your pricing plans?**
We offer three plans:
- **Tester** — **Free.** Up to 5 test participants, all features enabled, 30-day data access window.
- **Basic** — **$500/yr.** 20 participants, single device integration (Garmin Connect or Dexcom), standard data.
- **Advanced** — **$1,250/yr.** 20 participants, unlimited integrations, high-resolution data including BBI for HRV and sleep actigraphy, flexible sampling rates up to 100 Hz.
All prices are in USD and billed annually in advance. View the full comparison at [**labfront.com/pricing**](https://www.labfront.com/pricing).
#### **What is the main difference between the Basic and Advanced plan?**
The key difference between the Basic and Advanced plans is data resolution.
- **Advanced** enables customizable sampling rates, BBI (beat-to-beat interval) for HRV analysis, sleep actigraphy, and **unlimited** device integrations.
- **Basic** collects standard data via a single device integration (Garmin Connect or Dexcom only).
If your study requires HRV, high-resolution accelerometry, or data from multiple device types, you'll need the Advanced plan.
View the full comparison at [labfront.com/pricing](https://www.labfront.com/pricing)
#### **In which currency are Labfront pricing plans listed?**
All Labfront pricing plans are listed in **USD (US Dollars)**.
#### **How do you charge for the Labfront service — monthly, annually, or pre-paid?**
Labfront is billed on an **annual basis, paid in advance**. We do not currently offer monthly billing.
In addition to our Tester plan, we offer trial Advanced accounts for testing or pilot purposes. Contact [hello@labfront.com](mailto:hello@labfront.com) for details.
#### Do you offer short-term or monthly subscriptions?
We don't currently offer monthly plans. Our standard billing is **annual, paid upfront**.
However, if you have a short-term study (e.g., 3–6 months), we're happy to discuss your needs and find a solution that works for your budget and timeline. Reach out to [hello@labfront.com](mailto:hello@labfront.com) or book a call with our team.
#### **What is included with the Tester plan?**
The Tester plan lets you explore Labfront before committing. It includes:
- Up to **5 participant accounts**
- Access to our full range of metrics (some sampling rate limits apply — e.g., Movesense ECG and IMU)
- **30-day data access window** (data older than 30 days is not accessible)
- EMA surveys, App Builder, and all researcher dashboard features
#### Will my free trial data be preserved if I upgrade?
Yes, data collected during your Tester plan is preserved and accessible after you upgrade to a paid plan. You won't lose any data collected during your trial period.
##### **Note**
The Tester plan limits data access to the **last 30 days**. Upgrading to Basic or Advanced removes this restriction and unlocks your full historical data.
[Back to top 🔼](https://help.labfront.com/pricing-plans-and-payment-1#top)
---
### **Participants and Overages**
#### **How many participants are included in each plan?**
- **Tester** — 5 test participants
- **Basic** — 20 participants included
- **Advanced** — 20 participants included
Need more? Additional participant slots can be purchased as overages (see below).
#### **What does an additional participant cost?**
Additional participants beyond the 20 included are billed per participant, per year:
- **Basic** — **$10/participant/yr**
- **Advanced** — **$25/participant/yr**
To add more participant slots, contact [hello@labfront.com.](mailto:hello@labfront.com)
#### **What counts as a participant? Is it by user or by device?**
Every new **participant account** created in Labfront counts as one participant, regardless of whether the same device is shared across participants.
For example, if 10 participants use the same device at different times, that counts as **10 participants** toward your plan limit.
#### Can I use one device for multiple participants?
Yes, the same device can be used with multiple participants in a study. However, with regards to participant count, every new participant that is created to collect data in Labfront counts as one participant. For example, if you use 10 participants on one device, it would count as 10 participants.
[Review our protocol for reusing a device with multiple participants →](https://help.labfront.com/one-device-multiple-participants?hsLang=en)
[Back to top 🔼](https://help.labfront.com/pricing-plans-and-payment-1#top)
---
### **Analytics Packages (HRV & Actigraphy)**
#### **Are analytics packages included in the plan?**
**No, analytics packages for HRV and Actigraphy are add-ons offered at an additional cost, separate from the base subscription. They require the Advanced plan.**
[**View our analytics packages here →**](https://www.labfront.com/analytics/report)
#### **Can I add analytics packages later?**
Yes, analytics packages can be added at any point during your study, as long as you are on the Advanced plan.
Reach out to [hello@labfront.com](mailto:hello@labfront.com) to discuss adding packages to your existing subscription.
#### **Can I collect HRV without purchasing an HRV package?**
Yes, the Advanced plan enables you to capture [beat-to-beat interval](https://www.labfront.com/article/interbeat-interval)**(BBI)** data, from which HRV can be derived. This doesn't require an HRV package.
However, since BBI produces a large volume of data, our [HRV Packages](https://www.labfront.com/analytics/report) are recommended to accelerate processing and maximize insights. [Contact us](mailto:hello@labfront.com) to learn more.
[Back to top 🔼](https://help.labfront.com/pricing-plans-and-payment-1#top)
---
### Hardware and Devices
#### Are Garmin devices included in the plan price?
**No,** device hardware is not included in any pricing plan. Plans cover your researcher account, participant app access, and data infrastructure.
However, Labfront customers are eligible for a 20~25**% hardware discount** through our partnership with Garmin. [Contact us](mailto:hello@labfront.com)to be connected with a Garmin Health rep for a hardware quote.
#### **How much of a discount can you provide for Garmin devices? And does the discount apply to all Garmin devices?**
The discount varies by device model and quantity, but is typically **around 20%**. Please reach out to [hello@labfront.com](mailto:hello@labfront.com) with your device needs and we'll provide a tailored quote.
#### **Where can I buy compatible devices?**
You can purchase devices directly from our hardware partners, **Garmin**, **Movesense**, or **Dexcom,** or contact us at [hello@labfront.com](mailto:hello@labfront.com) and we'll guide you through the buying process.
[Back to top 🔼](https://help.labfront.com/pricing-plans-and-payment-1#top)
---
### Institutional Purchasing
#### Can you provide formal invoices with PO numbers?
Yes, we regularly work with university procurement offices and hospitals that require purchase order (PO) numbers on invoices. Please share your PO documentation with us at [hello@labfront.com](mailto:hello@labfront.com) and we'll issue updated invoices accordingly.
#### Can Labfront be set up as a supplier in our institution's procurement system?
Yes, we can provide all documentation needed to be onboarded as a supplier, including:
- W-9 form (for US institutions)
- Bank and wire transfer details
- Supplier information forms
Please contact [hello@labfront.com](mailto:hello@labfront.com) to initiate this process.
#### Where can I get a quote for my study?
Please contact us at [hello@labfront.com](mailto:hello@labfront.com) with your study details (participant count, duration, devices, data types needed) and we'll provide a tailored quote promptly.
### Still have questions?
Our team is happy to help you find the right plan for your research needs.
💌 [Email us](mailto:hello@labfront.com)
📆 [Book a call](https://www.labfront.com/contact/schedule-demo)
[Back to top 🔼](https://help.labfront.com/pricing-plans-and-payment-1#top)
- [Getting Started](https://help.labfront.com/getting-started?hsLang=en#main-content)
- [Getting Started FAQs](https://help.labfront.com/getting-started?hsLang=en#getting-started-faqs)
- [Getting Started with Labfront Guide for Researchers](https://help.labfront.com/getting-started?hsLang=en#getting-started-with-labfront-guide-for-researchers)
- [Using Labfront](https://help.labfront.com/using-labfront?hsLang=en#main-content)
- [Project Creation, Setup and Edits](https://help.labfront.com/using-labfront?hsLang=en#project-creation-setup-and-edits)
- [Workspace](https://help.labfront.com/using-labfront?hsLang=en#workspace)
- [Participant Management](https://help.labfront.com/using-labfront?hsLang=en#participant-management)
- [Participant App](https://help.labfront.com/using-labfront?hsLang=en#participant-app)
- [Users and Accounts](https://help.labfront.com/using-labfront?hsLang=en#users-and-accounts)
- [Participant Experience](https://help.labfront.com/using-labfront?hsLang=en#participant-experience)
- [Garmin](https://help.labfront.com/garmin?hsLang=en#main-content)
- [General](https://help.labfront.com/garmin?hsLang=en#general)
- [Using Device](https://help.labfront.com/garmin?hsLang=en#using-device)
- [Movesense](https://help.labfront.com/movesense?hsLang=en#main-content)
- [General](https://help.labfront.com/movesense?hsLang=en#general)
- [Using Device](https://help.labfront.com/movesense?hsLang=en#using-device)
- [Data](https://help.labfront.com/movesense?hsLang=en#data)
- [Dexcom](https://help.labfront.com/dexcom?hsLang=en)
- [Data Metrics and Analysis](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#main-content)
- [Data Management](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#data-management)
- [Data Metrics](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#data-metrics)
- [Data Analytics](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#data-analytics)
- [Analytics Reports](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#analytics-reports)
- [Pricing, Plans and Payment](https://help.labfront.com/pricing-plans-and-payment?hsLang=en)
- [Legal and Security](https://help.labfront.com/legal-and-security?hsLang=en)
- [Participant Resources](https://help.labfront.com/participant-resources?hsLang=en#main-content)
- [Participant Guides](https://help.labfront.com/participant-resources?hsLang=en#participant-guides)
- [Supporting Resources](https://help.labfront.com/supporting-resources?hsLang=en#main-content)
- [Grants, Funding and IRB Applications](https://help.labfront.com/supporting-resources?hsLang=en#grants-funding-and-irb-applications)
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