---
title: Send Push Notifications
description: This step-by-step guide goes through how you can send push notifications to participants throughout the duration of your study with Labfront.
---
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# Send Push Notifications
## How can you send notifications to participants during your study? We'll show you in a few easy steps.
Notifications allow you to communicate directly with participants, providing important reminders as well as notices about protocol updates.
We'll cover:
1\. **Getting Your Participants Set Up for Notifications**
-[Option 1: Initial Labfront App Setup Prompt](https://help.labfront.com/push-notifications#notification-prompt)
-[Option 2: Device Settings](https://help.labfront.com/push-notifications#notification-settings)(on [iOS](https://help.labfront.com/push-notifications#iOS-settings) and [Android](https://help.labfront.com/push-notifications#android-settings))
2\. **How to Send Notifications**
-[Step-by-step guide on sending notifications](https://help.labfront.com/push-notifications#send-notifications)
### Getting Your Participants Set Up to Receive Notifications
#### Allow Notifications During Labfront Companion App Download
When participants first download the **Labfront Companion App**, they'll receive a prompt to allow notifications.
**Tip:** In your onboarding instructions, be sure to remind participants they will need to select **Allow** (*it will follow the prompt to allow Bluetooth*)
#### Allow Notifications After Labfront Companion App Download
If your participants are like a lot of us who automatically select "Don't Allow", don't worry, there's another way to allow notifications.
iOS
1. Go to **Settings** and Tap **Notifications**
2. Select **Labfront**
3. Toggle on **Allow Notifications** (*You don't need to worry about any other settings here*)
Android
1. Press and hold the **Labfront** app icon (it will bounce around when selected)
2. Tap the ℹ️ icon to get to **App Info**
3. Select **Notifications**
4. Toggle on **All Labfront Notifications**
**.png?width=688&height=320&name=Android%20notification%20setup%20(1).png)**
### Sending Notifications
Now that your participants are all set up, you're ready to start sending them notifications. Written instructions follow the video clip.
1\. Log into the [Labfront platform](https://app.labfront.com), and head over to the **Participants** or **Adherence** page.
2\. Check the box next to the **ID** of each participant you'd like to send your notification. To send to all participants, make it easy on yourself by selecting the box at the top.
3\. Click the button displaying **Send notification to active participants.**
4\. Next, you'll receive a prompt to input **Title** and **Content.**
**Title** is the text that will appear on the participant's smartphone screen when they receive the notification. It should be as clear and concise as possible.
**Content** is additional information that will be displayed in the Notifications section of the Labfront Companion App.
You can include hyperlinks in push notifications, making it easier for users to access important content with just one tap.
For example, you might send a notification asking participants to check out a **video, document, image, or an external website** for more information.
Using this feature is simple, just paste the link into the notification creation tool. When participants receive the notification, they can tap the link, and it’ll open right away in their web browser or the relevant app.
5\. Double-check for typos (*or not*) and click **Send.**
#### You're done! Happy messaging 💌.
---
### FAQs
#### Can I insert hyperlinks into notifications?
Absolutely! Just paste the link into the notification content. When participants receive the notification, they can tap the link, and it’ll open right away in their web browser or the relevant app.
#### What should I do if a participant isn't receiving push notifications?
Ask them to [check their app permissions](https://help.labfront.com/push-notifications#notification-settings). They need to allow notification permissions on the Labfront app.
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