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Reset Garmin Device Settings and Delete Data

Follow the steps below to delete the data from your Garmin smartwatch. This can be useful when using one device with several participants or for general troubleshooting.

For Participants and Researchers

‍A hard reset is recommended if you’re sharing one watch among multiple participants or experiencing ongoing syncing issues between the watch and app.


Warning

If you're a study participant, please consult your researcher before proceeding, as this action may cause data loss. To help preserve your data, connect your device to your computer via USB, locate the GARMIN/HSA folder, and send it to us. We can assist with data recovery.

 
Select the device you wish to reset:

Reset Vivosmart 5

  
  1. Press Button symbol to view the menu.
  2. Select Settings symbol > System settings symbol > Reset.
  3. Select an option: 

    • To reset all of the watch settings to the factory default values, including user profile data, but save activity history and downloaded apps and files, select Reset Default Settings.

    • To reset all of the watch settings to the factory default values and delete all user-entered information and activity history, select Delete Data and Reset Settings.

  4. Follow the on-screen instructions.

 

 vivosmart 5 BW

 

Reset Vivosmart 4

  
  1. Press Device menu symbol to view the menu.
  2. Select Settings menu symbol > Device information symbol > Reset.
  3. Select Delete Data and Reset Settings.

    An informational message scrolls in the device.

  4. Press Device menu symbol.
  5. Select Checkmark symbol.
 Screen Shot 2022-11-18 at 1.07.08 PM

 

 

Reset Venu SQ

  
  1. Hold Letter B symbol (the bottom button).
  2. Select Settings symbol > System > Reset.
  3. Select Delete Data and Reset Settings.
 Screen Shot 2022-11-18 at 1.06.44 PM

 

 

Reset Venu 3 Series

  
  1. Hold Letter B symbol (the bottom button).
  2. Select Settings > System > Reset.
  3. Select an option:

    • To reset all of the watch settings to the factory default values, including user profile data, but save activity history and downloaded apps and files, select Reset Default Settings.

    • To reset all of the watch settings to the factory default values and delete all user-entered information and activity history, select Delete Data and Reset Settings.

 Venu3

 

 

To find out how to reset another device, select your device in Garmin Support and look for Restoring All Default Settings.