Top FAQs

These are some of the most frequently asked questions about Labfront.

Do participants need a smartphone to use Labfront?

What wearable device is recommended to use with Labfront?

Is Labfront compatible with non-Garmin devices?

Do participants need the Garmin Connect app and a Garmin Connect account?

Do participants need to install both the PhysioQ Connect and Garmin Connect apps?

How often do participants need to open the PhysioQ Connect app to sync data?

Is the data displayed in the Garmin Connect available on Labfront? 

Can researchers send notifications or reminders to participants to complete tasks?

Is there a way for developers to download the data programmatically with an SDK or similar?

Does Labfront provide support for research grants or IRB applications? 

Can Labfront provide support to help me run my project? 

Can I import the data into Microsoft Excel, MatLab, SBSS or other apps?

How accurate is my Garmin device for measuring heart rate, Sp02 or other physiological data?

What are some best practices to help optimize for accuracy with wearables?

Can I use heart rate data to derive Heart Rate Variability (HRV)?

What does Labfront do with the data collected from participants? 

Who owns the physiological data collected from participants?

 

Do participants need a smartphone to use Labfront?

Yes, participants will need either an Android or IOS smartphone to use the Labfront platform.

 

What wearable device is recommended to use with Labfront?

We recommend Garmin devices for the best balance of cost and performance.  For the most affordable and compact device we suggest using the Garmin vívosmart 4.   If you’d like a bigger display, longer battery life and more sensors, then we recommend using the Garmin Venu® Sq. 

 

Is Labfront compatible with non-Garmin devices?

Yes, Labfront is compatible with a wide range of devices, the latest list of compatible devices is available here - www.labfront.com/compatible-devices.  We update this list from time to time, so if you are interested in a specific device that is not listed on the website, then please reach out to partnerships@labfront.com

 

Do participants need the Garmin Connect app and a Garmin Connect account?

Yes, in addition to the PhysioQ Connect app, participants must first install the Garmin Connect app and create a Garmin Connect account.  Please visit https://connect.garmin.com/ for more information about Garmin Connect.

 

Do participants need to install both the PhysioQ Connect and Garmin Connect apps?

Yes, participants should install both the Garmin Connect and PhysioQ Connect apps on their smartphones.  We recommend first creating a Garmin Connect account and pairing your device in Garmin Connect before setting up the PhysioQ Connect app.

 

How often do participants need to open the PhysioQ Connect app to sync data?

We recommend opening the PhysioQ Connect app at least once per day to sync participant data.

 

Is the data displayed in the Garmin Connect available on Labfront? 

Yes, all data that is available through Garmin Connect is also available in Labfront.  We can also collect better quality physiological data such as the beat-to-beat interval (IBI) for calculating participants’ heart rate variability (HRV).

 

Can researchers send notifications or reminders to participants to complete tasks?

Notifications or reminders are not currently supported, although we do plan to add support for a future release of Labfront. 

 

Is there a way for developers to download the data programmatically with an SDK or similar?

Yes, please contact partnerships@labfront.com for more information on how developers can access the data programmatically.

 

Does Labfront provide support for research grants or IRB applications? 

We’ve successfully worked with many partners to complete research grants and IRB applications.  

We recommend researchers provide our privacy and security policies, which are typically enough to support IRB or grant applications, but we can provide additional support or information as needed. 

Our security and privacy policies are available here - https://help.labfront.com/privacy-and-security.  You may also refer to our app policies available here - https://help.labfront.com/labfront-participant-app.  

For Advanced accounts, we provide direct support for research grants or IRB applications.  Please reach out to partnerships@labfront.com if you have questions about the grant or IRB application process.

For both Free and Basic accounts, we provide information and resources online to help you throughout the application process.

 

Can Labfront provide support to help me run my project? 

Yes, Labfront has many resources to help researchers with their research projects.

 

For Advanced Accounts, we provide direct support and advice for how to successfully complete grant applications and set up your project in Labfront.   And throughout the project, we are available to help support you with any issues connecting participants or making the most out of your data.

 

Can I import the data into Microsoft Excel, MatLab, SBSS or other apps?

Yes, we provide the data in TXT and CSV formats that may be imported into popular data analytics apps.  We also provide JSON files that can be parsed by developers.

 

How accurate is my Garmin device for measuring heart rate, Sp02 or other physiological data? 

Garmin devices have been used successfully for physiological data collection across many different types of research projects, including clinical trials. As with any wearable sensor, the quality of data collection depends on the amount of extra signal noise. Device fit, device usage, and motion intensity all affect the resulting accuracy. For a list of best practices, see the related question: What are some best practices to help optimize for accuracy from wearables?

For more tips and advice about getting the best performance for heart rate accuracy, please visit https://support.garmin.com.

For more tips and advice about getting the best performance out of your Garmin device, please visit https://support.garmin.com/

For further details about pulse ox and heart rate accuracy, please visit https://www.garmin.com

 

What are some best practices to help optimize for accuracy with wearables?

Many factors may affect the accuracy of your wearable device for measuring physiological data, including the device fit and level of activity/motion. For this reason, we recommend the following tips: 

  • Fit matters: Make sure all participants know how to correctly wear said wearable device.
  • More samples, more insights: Collect extra samples and average them to get more accurate representations.
  • Less movement, higher accuracy: Try to take measurements during low activity periods when possible, such as when one is sitting at a desk or sleeping.

For more tips and advice about getting the best performance for heart rate accuracy, please visit https://support.garmin.com/.

For more tips and advice about getting the best performance out of your Garmin device, please visit https://support.garmin.com/

 

Can I use heart rate data to derive Heart Rate Variability (HRV)?

If you want to derive heart rate variability (HRV), please make sure to use collect the beat-to-beat (BBI) data.  If you are using HRV to get stress, you may consider using Garmin’s Stress Level metric.  For more information about Stress Level visit https://support.garmin.com.

 

What does Labfront do with the data collected from participants? 

Labfront does not have access to your data; it is stored in an encrypted format at rest. We pride ourselves on transparency and we fundamentally believe in data privacy rights. 

 

Who owns the physiological data collected from participants?

You will own your data and we will not access it.  Our privacy and security policies are very strict (including not accessing your project data). These standard policies are usually enough to support grant applications, but we can provide additional guidance or information if needed. View all of our privacy and security documents -  https://help.labfront.com/privacy-and-security.