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Guide for Participant Onboarding Using Labfront Companion

This document walks participants through the steps necessary to onboard with the Labfront Companion App.

This guide is for those collecting data from only the Labfront Companion app.

  • If you're collecting data from the Garmin Connect app in addition to the Labfront Companion app, please follow the onboarding steps outlined here.

Step 1: Download the Labfront Companion App 

Download the Labfront Companion App, available on Android and iOS.

 

⚠️ Important Note
Some Android devices, such as Huawei, OnePlus, Xiaomi and Samsung have default settings in place that may affect the functionality of the Labfront Companion app. We suggest checking your system settings to see if there is a battery/performance optimization whitelist. If so, then please add Labfront Companion to the list. Learn how here.

 

Step 2: Enter your Invite Code and Join Project

You should have already received a 6-character invite code from the researcher. Enter it and click Get Started.

You will be given a confirmation screen ensuring you're in the correct study, as well as a consent form. Click I Agree > Join Project.

   Labfront Sign-In (1)

Step 3:  Set up your Device

For pairing success, make sure your smartwatch:

  • Has battery life
  • Is physically near your phone
  • Has Bluetooth pairing mode on (your phone must also have Bluetooth enabled)

    • If you're using a Venu SQ, you must follow the steps below on your watch:

      1. Press and hold the bottom right button to access the menu
      2. Select gear icon > Phone > Pair Phone

From the home project screen, click the Set Up Your Device button.

Click Start > Select the device to pair > Link Device.

A 6-digit code will appear on your watch face. Enter it in the Labfront pop-up window.

LF Only SYNC (2)

Congratulations, you're all set 🎉! 

Now that the setup process is complete, be sure to open the Labfront Companion app at least once a day to sync (depending on the instructions from your researcher).