---
title: Set Up Wearable Device
description: We'll show you how to connect a device using the Labfront app, including troubleshooting steps and links to onboarding guides for more information.
---

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# Set Up Wearable Device

## We'll show you how to connect a device to a project using the Labfront app, including troubleshooting steps and links to onboarding guides for more information.

---

To collect physiological data from a wearable device, it first needs to be set up in the Labfront Companion app. 

In this article:

- [How to set up a Garmin device](https://help.labfront.com/set-up-wearable-device#garmin-setup)
- [How to set up a Movesense device](https://help.labfront.com/set-up-wearable-device#movesense-setup)
- [How to set up a Dexcom device](https://help.labfront.com/set-up-wearable-device#dexcom-setup)
- [FAQs](https://help.labfront.com/set-up-wearable-device#FAQ)

---

 

Setting up your Garmin device

##### **Before you begin**

If your study is using Garmin Connect data, we highly recommend you [first pair the device through the Garmin Connect app.](https://help.labfront.com/pair-garmin-device?hsLang=en#garmin-connect)

1. Open the **Labfront Companion** app to enter the project you're connected to. If you haven't yet downloaded the app and joined a study, [follow the steps outlined here](https://help.labfront.com/install-app-and-join-study?hsLang=en).
2. You will see **Get Started** at the top of your screen. Click **Get Started**
3. The paired device should show up during the scan. Select your device and click **Link Device**
4. Pair the device.

![LF Only SYNC (2)](https://help.labfront.com/hs-fs/hubfs/Help%20Center/Onboarding%20Participants/LF%20Only%20SYNC%20(2).png?width=670&height=860&name=LF%20Only%20SYNC%20(2).png)

You can also pair a device through the Labfront Companion Settings.

1. Select ![gear icon](https://help.labfront.com/hubfs/Icons/gear%20icon.svg) **Settings**
2. **Devices** \> **Garmin** \> **Pair Device**

 

##### ⚠️ **Warning**

If you are within 30 feet of another Garmin user, you will most likely see their device. To avoid this you can:

- Distance yourself (temporarily) from them
- Turn off the Bluetooth of nearby Garmin devices and only turn on Bluetooth for the device you want to pair

#### **Congratulations, you're all set 🎉!**

Now that the setup process is complete, participants should open the Labfront Companion app **daily** to sync (depending on the instructions from the researcher). Learn more about [syncing data in this article](https://help.labfront.com/sync-data?hsLang=en).

 

If pairing is unsuccessful,  follow the steps highlighted in the app, and if all else fails, reach out to [support@labfront.com](mailto:support@labfront.com). 

 

 

#### 🔍 Looking for onboarding resources for participants? Click [here](https://help.labfront.com/set-up-wearable-device#onboarding-guides).

 

---

### Setting up your Movesense device

Before linking the Movesense device to your project, make sure your phone's Bluetooth is on and the Movesense is ready to connect. 

![Frame 2978](https://help.labfront.com/hs-fs/hubfs/Devices/Frame%202978.png?width=100&height=95&name=Frame%202978.png)

*To "wake up" the device, touch the two metal connectors at the back. When the red LED flashes, the device is ready to connect.*

1. Open the **Labfront Companion** app to enter the project you're connected to. If you haven't yet downloaded the app and joined a study, [follow the steps outlined here](https://help.labfront.com/install-app-and-join-study?hsLang=en).
2. You will see **Movesense** at the top of your screen. Click **Start \> Get Started.** The app will search for the device.
3. The paired device should show up during the scan. Select your device by checking the 12-digit serial number on the back.  Then click **Link Device**.
4. Pair the device.

![Set up Movesense (1)](https://help.labfront.com/hs-fs/hubfs/Help%20Center/Onboarding%20Participants/Set%20up%20Movesense%20(1).png?width=670&height=859&name=Set%20up%20Movesense%20(1).png)

You can also pair a device through the Labfront Companion Settings.

1. Select ![gear icon](https://help.labfront.com/hubfs/Icons/gear%20icon.svg) **Settings**
2. **Devices** \> **Movesense** \> **Pair Device**

#### **Congratulations, you're all set 🎉!**

Now that the setup process is complete, participants will only need to open the Labfront Companion app **to complete Movesense Tasks** created by the researcher.

[Learn more about completing Movesense Tasks→](https://help.labfront.com/complete-movesense-task?hsLang=en) 

 

If pairing is unsuccessful, follow the steps highlighted in the app, take a look at our [troubleshooting tips](https://help.labfront.com/labfront-troubleshooting?hsLang=en), and if all else fails, reach out to [support@labfront.com](mailto:support@labfront.com). 

 

---

### Setting up your Dexcom device

##### **Before you begin**

If you're using a Dexcom device, you should first download the Dexcom app on your phone (depending on your model). You will then need to create a Dexcom account and pair your device using the app. 

- [How to set up Dexcom G6 with your phone](https://www.dexcom.com/en-us/faqs/how-to-set-up-dexcom-g6-app-with-phone)
- [How to set up Dexcom G7 with your phone](https://www.youtube.com/watch?v=eHKFDyrd-Ls)

 

1. Open the **Labfront Companion** app to enter the project you're connected to. If you haven't yet downloaded the app and joined a study, [follow the steps outlined here](https://help.labfront.com/install-app-and-join-study?hsLang=en).
2. Look for the Dexcom device card at the top of your screen. Click **Start \> Get Started**
3. You'll be prompted to download the Dexcom app and create an account if you haven't already. When you have finished this step, click **I've Set Up Dexcom.**
4. Next, there will be a prompt to grant Labfront permission to access your Dexcom data. Click **Start**.
5. After you've granted Labfront permission, you'll see a Dexcom web view confirming your account details. Follow the instructions provided.
6. Once this step has been completed, a confirmation message will appear and at the top of the screen, you will see that your device is connected via the Dexcom app.
   
   ![Group 2591](https://help.labfront.com/hs-fs/hubfs/Group%202591.png?width=670&height=860&name=Group%202591.png)

#### **Congratulations, you're all set 🎉!**

Now that the setup process is complete, participants will only need to open the Labfront Companion app **to complete tasks or questionnaires** created by the researcher.

 

---

### 🔍 Looking for onboarding resources for participants?

**Check out our Participant Onboarding Guides below:**

- [Guide for Participant Onboarding Using Garmin Connect](https://help.labfront.com/participant-onboarding-garmin?hsLang=en)
- [Guide for Participant Onboarding Using Garmin Connect and Labfront Companion](https://help.labfront.com/participant-onboarding-garmin-and-labfront?hsLang=en)
- [Guide for Participant Onboarding Using Labfront Companion](https://help.labfront.com/participant-onboarding-labfront?hsLang=en)

---

### **FAQs**

#### **How often do participants need to open the Labfront Companion app to sync Garmin data?**

We recommend opening the Labfront Companion app at least once per day to sync participant data. Researchers can view the last time participants were seen on the [Adherence page](https://help.labfront.com/track-adherence?hsLang=en).

 

#### **When I try to set up my device, multiple Garmin devices are showing up and I don't know which one is mine. What should I do?**

If moving at least 30 feet away from the other devices does not work, we recommend temporarily turning off the other devices' Bluetooth and only turning on Bluetooth for the Garmin device you want to pair. 

 

#### **How often do participants need to open the Labfront Companion app to sync Movesense data?**

Movesense data is not continuously collected in the background and will only be recorded during [Movesense Tasks](https://help.labfront.com/complete-movesense-task?hsLang=en). The frequency will depend on how often the researcher assigns the tasks to be completed.

Researchers can view the last time participants were seen on the [Adherence page](https://help.labfront.com/track-adherence?hsLang=en)and can<https://help.labfront.com/track-adherence?hsLang=en>[send notifications](https://help.labfront.com/push-notifications?hsLang=en) if they see participants aren't completing Movesense Tasks regularly. 

- [Getting Started](https://help.labfront.com/getting-started?hsLang=en#main-content)

    - [Getting Started FAQs](https://help.labfront.com/getting-started?hsLang=en#getting-started-faqs)
    - [Getting Started with Labfront Guide for Researchers](https://help.labfront.com/getting-started?hsLang=en#getting-started-with-labfront-guide-for-researchers)
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- [Garmin](https://help.labfront.com/garmin?hsLang=en#main-content)

    - [General](https://help.labfront.com/garmin?hsLang=en#general)
    - [Using Device](https://help.labfront.com/garmin?hsLang=en#using-device)
- [Movesense](https://help.labfront.com/movesense?hsLang=en#main-content)

    - [General](https://help.labfront.com/movesense?hsLang=en#general)
    - [Using Device](https://help.labfront.com/movesense?hsLang=en#using-device)
    - [Data](https://help.labfront.com/movesense?hsLang=en#data)
- [Dexcom](https://help.labfront.com/dexcom?hsLang=en)
- [Data Metrics and Analysis](https://help.labfront.com/data-metrics-and-analysis?hsLang=en#main-content)

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