These instructions are for getting your participants set up correctly after you've added them to a project.
Getting Your Participants Connected and Set up
Projects using Garmin Connect Only
- Download Garmin Connect, available on Android and iOS
- Create a Garmin Connect account
- Pair Garmin wearable device with the Garmin Connect app.
- Download Labfront Companion, available on Android and iOS
- Enter the 6-character Invite Code on the app to join the project
- Link Garmin app with Labfront app
Even though you're only collecting data from Garmin Connect, participants will need to download Labfront Companion to connect to your project. They don't need to open the app again after the initial setup.
View our participant onboarding guide for more detailed onboarding instructions.
Projects using Labfront Companion only
- Download Labfront Companion, available on Android and iOS
- Enter the 6-character Invite Code on the app to join the project
- Follow the app's instructions to set up the device
View our participant onboarding guide for more detailed onboarding instructions.
Projects using both Garmin Connect and Labfront Companion
- Download Garmin Connect, available on Android and iOS
- Create a Garmin Connect account
- Pair Garmin wearable device with the Garmin Connect app
- Download Labfront Companion, available on Android and iOS
- Enter the 6-character Invite Code to join the project
- Link Garmin app with Labfront app
- Complete the device pairing
Checking that Participants Have Onboarded Successfully
The most efficient way to check if participants have joined your project successfully is to check the project's Overview page.
Overview Page
On the Overview page, view the Participant onboarding status to see which participants have joined your project and completed the app(s) setup.
You can send a reminder notification to any participants who haven't completed their setup. If they're experiencing any issues, a link to our troubleshooting page may be useful.
💡Tip
Checking the Overview and Adherence pages regularly throughout your project can keep participants on track throughout the duration of your study.
Participant Management FAQs