Participant Management
      Back to home
      1. Help Center
      2. Using Labfront
      3. Participant Management

      Onboard Participants

      These instructions are for getting your participants set up correctly after you've added them to a project.

      After you've added participants to your project and distributed their invite codes, you'll want to get them set up correctly. We've got you covered. 

      Getting Your Participants Connected and Set up

      Onboarding instructions will vary depending on your data source:

      Projects using Garmin Connect Only

      Frame 2754
      Participants will need the following to connect to your project and start collecting physiological data:
      1. Download Garmin Connect, available on Android and iOS
        1. Create a Garmin Connect account
        2. Pair Garmin wearable device with the Garmin Connect app.
      2. Download Labfront Companion, available on Android and iOS
        1. Enter the 6-character Invite Code on the app to join the project
        2. Link Garmin app with Labfront app

      Even though you're only collecting data from Garmin Connect, participants will need to download Labfront Companion to connect to your project. They don't need to open the app again after the initial setup.

       

      icons8-team-96 1 View our participant onboarding guide for more detailed onboarding instructions.


      Projects using Labfront Companion only

      Frame 2751
      Participants will need the following to connect to your project and start collecting physiological data:
      1. Download Labfront Companion, available on Android and iOS
      2. Enter the 6-character Invite Code on the app to join the project
      3. Follow the app's instructions to set up the device

       participant icon View our participant onboarding guide for more detailed onboarding instructions.

       

      Projects using both Garmin Connect and Labfront Companion

      Frame 2753
      Participants will need the following to connect to your project and start collecting physiological data:
      1. Download Garmin Connect, available on Android and iOS
        1. Create a Garmin Connect account
        2. Pair Garmin wearable device with the Garmin Connect app
      2. Download Labfront Companion, available on Android and iOS
        1. Enter the 6-character Invite Code to join the project
        2. Link Garmin app with Labfront app
        3. Complete the device pairing
       
      icons8-team-96 1 View our participant onboarding guide for more detailed onboarding instructions.
       
       

      Participant Management FAQs

       
      How often do participants need to open the Labfront Companion app and can I see when they've been on the app?
      We recommend opening the Labfront Companion app at least once per day to sync participant data. You can view the last time participants were seen on the app using the Adherence tab of the Dashboard. 
       
      Can I monitor participants to see if participants are collecting data and completing tasks?
      Yes, the Adherence tab of the Dashboard enables you to see if participants are collecting data and have completed tasks. You can also see a 7-day summary on the Overview page. 
       
      How do I communicate with participants if I notice an adherence issue or if I've updated my protocol? 
      We recommend using Labfront's notifications feature to communicate with participants. 
       
      My participant's invite code isn't working. What should I do?
      You can click Regenerate on the Participants tab of the Dashboard.